How we help

Embrace digital

We help management teams ensure that their existing platform, tech team and tech stack is flexible and scalable enough for growth and that they can leverage the opportunity of cutting edge tech. Our Head of Cyber and Technical Growth Specialist support management teams to improve their tech capabilities and security measures, with ECI itself Cyber Essentials Plus accredited. Our Data and AI Growth Specialist helps management teams unlock growth opportunities and build scalable, future-ready platforms.

Some areas of focus in our Tech Toolkit include:

Best practice board reporting/KPIs
Tech transformation
Vendor selection
AI use case and tooling prioritisation
AI maturity and governance
Cyber security

67 %

Portfolio supported with tech transformation over the last decade

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We’re in the detail of the business all the time, and as a SaaS business you can almost open up the back door and see what people are doing. To be able to have another external brain that can be applied to that, we get the benefit of someone else’s thoughts, rather than being on our own with it. It’s really helpful.

Chris Berry

Non-Executive Director, CIPHR

Case Study

Peoplesafe

Peoplesafe is a global provider of workforce safety technology, protecting lone and at-risk workers. ECI helped the business transform from a device‑led service to a modern, platform‑first tech company.

Order to cash transformation including digitisation of legacy paper processes leveraging Salesforce CRM, Zendesk, ERP refresh and cloud migration
Supported the team in delivering a core product re-platforming, launching Nexus, a cloud-native, fully API-enabled platform
Nexus enabled new product modules: Travelsafe (commute safety), Roamsafe (resilient signal) and Team Broadcast

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> 30%

reduction in support tickets post-Nexus launch

158%

growth in app sales vs 30% for devices since 2022

11%

increase in alarm coverage in low-signal environments with Roamsafe

50%

reduction in app battery consumption

ECI are able to turn various data points into relevant analysis and management insight. They provide really good backup in terms of any thinking that you’re doing around strategy of technology or product.

Naz Dossa

CEO, Peoplesafe

Technology is one of the most significant drivers for ensuring long-term performance, and it is a key value driver for the companies we back. I work with management teams to ensure that their technology can keep pace with and drive future growth.

Badr Khan

Growth Specialist – Tech

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