How we helped

Reed & Mackay is a premium corporate travel management company delivering a personalised service through cutting edge technology.

People and culture:

  • We strengthened the management team including the recruitment of Fred Stratford as CFO, who later transitioned to CEO.

Sales & marketing:

  • Our Commercial Team worked closely with management to move Reed & Mackay into adjacent sectors such as energy.
  • During ECI’s investment, client base grew over 68% (a CAGR of 14%) to nearly 500. A 97% client retention rate demonstrates the high-quality service and value that the whole team at Reed & Mackay delivers daily to its clients.


  • We supported management to develop their international strategy and execute market entry into the US and UAE.

Tech & data:

  • We worked with the team to develop proprietary technology tools, including a market leading online booking tool, traveller app and travel risk management platform.

During our investment EBITDA more than doubled, growing at a CAGR of 15%, and staff numbers grew from c. 250 in 2011 to over 400 by the end of 2016. In 2016, ECI realised the investment to Inflexion, generating a return of 3.4x.