CIPHR, one of the UK’s leading providers of SaaS HCM solutions, has appointed two new members to its C-suite and board – Tracy Ellison and Claire Williams – ahead of what looks to be another year of strong growth.
Tracy – the former UK MD of Adare International – joins CIPHR as its first chief customer officer, while CIPHR’s HR leader Claire takes on the newly-created role of chief people officer.
As chief customer officer, Tracy will be responsible for leading the customer-focused functions across the group, including the customer success and customer support teams. She brings decades of leadership experience to CIPHR, having previously held senior roles at outsourced marketing provider Adare, Wickland Westcott (now New Street Consulting Group), A4e (now part of Staffline, one of the largest Work Programme providers in the UK) and global recruitment firm Kelly Services, where she spent over 17 years – rising through the ranks to UK managing director.
As chief people officer, Claire will continue to lead the group’s people and development strategy, overseeing CIPHR’s HR function and HR consultancy services. In the three years since she joined, Williams has been a central figure in many of CIPHR’s key strategic projects.
CIPHR’s ongoing investment in its business, technology, and people, has seen employee numbers rise by 19% in 2021, with over 200 employees now working across the group.